PLEASE READ: IF YOU DO NOT ACCEPT THESE TERMS, YOU ARE ADVISED NOT TO USE THIS WEBSITE
This policy was last updated: 25th May 2018
Use of this website, www.northantsflooring.co.uk, constitutes your legal agreement to the terms within this policy and your acceptance of this policy is deemed to occur upon your first use of the website.
Northants Flooring may change this policy from time to time by updating this page. You should check this page before using the website to ensure that you are aware of and accept any changes.
We will take all reasonable steps to ensure that personal information is safeguarded and kept in accordance with the law.
By providing us with your data, you warrant that you are over 16 years of age.
Northants Flooring Limited is registered in England and Wales under Company Registration Number 07222067. Our registered office address is 6 Rothersthorpe Avenue, Rothersthorpe Avenue Industrial Estate, Northampton NN4 8JH. We are registered with the Information Commissioner’s Office (ICO) for data protection reference number TBC.
Northants Flooring is a Data Controller and we recognise and act on our obligations under applicable data protection law. For all issues relating to data protection the contact at Northants Flooring is Luke Emery.
Information that you provide to us is retained and processed in accordance with UK data protection legislation. This includes data given to us from the following interactions:
From time to time, we may need to obtain information from third parties about you. This will only apply where it is necessary to provide our services and as permitted by law.
We may use the information we collect from you in the following ways:
Users contacting this website, and/or its owners do so at their own discretion and provide any such personal details requested at their own risk. Your personal information is kept private and stored securely until a time it is no longer required or has no use.
We may use Data Processors who act on our instruction in relation to the management of your data and they must adhere to all data protection laws and regulations. We will ensure that any Data Processors used only operate on our written instructions and comply with their obligations under the GDPR. You will be informed of any other Data Controllers who have access to your data and who may determine processing activities separately to us, or as a Joint Data Controller.
We do not use your personal details for marketing purposes or give your details to any other company, or organisation for direct marketing.
Communication, engagement and actions taken through external social media platforms that this website and its owners participate on are subject to our terms and conditions as well as the privacy policies held with each social media platform respectively.
Users are advised to use social media platforms wisely and communicate and/or engage with them with due care and caution in regard to their own privacy and personal details. This website nor its owners will not ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact them through primary communication channels such as by telephone or email.
Northants Flooring uses social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised that before using such social sharing buttons, that they do so at their own discretion, and should consider that the social media platform may track and save requests to share a web page, through the users’ social media platform account.
We process customer payments for our goods and services using information you give to us. Personal data is not held although till receipts are kept and stored in folders. We take appropriate measures to ensure that data is not accessible by unauthorised parties.
We keep your personal information in accordance with our Data Retention Policy which reflects our needs to provide services to you as contracted and also as required to meet legal, statutory and regulatory obligations. The need to hold information is regularly reviewed and data will be disposed of when no longer required.
Your personal data is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential.
We take appropriate steps to ensure a safe processing of personal data, however, we cannot guarantee the security of data transmitted through our website or by email. Any transmission is at your own risk.
Our website is hosted by Poppy Design (see www.poppydesignstudio.com). Any information that you supply to us may be stored and processed by our servers located in the EEA or another country that provides ‘adequate’ safeguards in accordance with the GDPR. Your data will only be transferred as permitted by the relevant data protection laws.
Northants Flooring recognises a data subjects rights and will uphold these in accordance with data protection laws. You are entitled to see the information held about you and you may ask us about any of the following:
Data subjects (i.e. individuals) have the right to access personal data that is held by submitting a subject access request (SAR) to Northants Flooring. We will endeavour to respond quickly to any such requests, which legally require us to respond within one month of receiving the request and necessary information. A subject access request can be made by emailing us at email@example.com
Data subjects have the right to request that we amend or change personal information that is inaccurate or incorrect.
Data subjects have the right to ask us to delete personal information from our systems without giving any reason and at any time. We will act on any such request without delay.
Data subjects have the right to rectification or erasure of personal data in the following circumstances:
Data subjects have the right to obtain and request the transfer of their data to different service providers.
Data subjects have the right to object to the processing of data at any time based on their particular situation. This includes objecting to profiling unless it is in the ‘public interest’ or exercised lawfully by an official authority. We will only process data under lawful grounds.
We do not use any automated processing that results in any automated decision based on a data subject’s personal information.
If you wish to invoke any of these rights, you should contact the person responsible for data protection by emailing us at firstname.lastname@example.org.
We do not market this website at those under 18 years old. Consistent with the GDPR we will never knowingly request personally identifiable information from anyone under the age of 16 years old. We will take appropriate steps to delete any personal data of individuals less than 16 years of age that has been collected on our website upon learning of the existence of such data.
We will report any unlawful breach of data as required by the GDPR within 72 hours of the breach occurring, if it is considered that there is an actual, or possibility, that data within our control including the control of our data processors, has been compromised. If the breach is classified as ‘high risk’ we will notify all data subjects concerned using an appropriate means of communication. We will report any relevant breaches to the ICO, see below.
If you have any concerns about how we handle your data, you can contact the Data Controller by email to email@example.com
If you want to raise a formal concern or complaint about us you should contact the Information Commissioner’s Office (ICO) directly on 0303 123 1113, or see the options for reporting issues on https://ico.org.uk/concerns/
The terms of this Policy and all disputes, whether contractual or otherwise, arising out of or in connection with the policy are governed by and shall be construed in accordance with the laws of England and Wales and each party submits to the exclusive jurisdiction of the English courts.
Copyright © 2018 Northants Flooring Limited